Rera Complaint
RERA Complaint assistance for startups, SMEs and professionals. I-Pro Solutions covers legal dispute resolution with end-to-end filing, document drafting and.
Dedicated specialist
CA-led, named point of contact
Tracked client portal
Real-time status, end-to-end
Money-back accuracy
Refile-free if our error
Flat-fee pricing
No hidden charges, ever
About this service
Rera Complaint is a key regulatory filing administered by the relevant statutory authority. Filing is executed via **Form M** (Annexure to RERA General Rules 2016 โ Complaint Form โ varies slightly by state โ MahaRERA Form M available at https://maharera.maharashtra.gov.in). **Form A** (Promoter's project registration). **Form D** (Agent registration). **Form B** (Agreement of Sale โ model agreement โ Schedule I to RERA General Rules). **Form N** (Appeal to REAT). **Form P** (Conciliation Application โ to Conciliation Forum under s.40). **Adjudicating Officer Form** (under s.33 โ separate application for compensation claim โ typically Form M with prayer for compensation). under **Real Estate (Regulation & Development) Act 2016 (RERA)** โ effective 1 May 2016 (sections 3, 4, 5, 6, 7, 9-15 partly from 1 May 2016; rest from 1 November 2016 โ full notification dated 26 October 2016 โ extended full notification date 30 April 2017); **s.3** (project registration mandatory for Promoter โ Form A under Rule 3 of RERA [General] Rules 2016); **s.4** (application โ Form A); **s.7** (grant / rejection of registration within 30 days); **s.11** (Promoter duties โ verbatim, fair representation, sale agreement as per Form B / model Agreement of Sale notified 4 July 2016 โ amended April 2023); **s.12** (revocation of registration); **s.14** (transfer to third party โ Promoter cannot transfer without 2/3 allottees consent + RERA prior written consent); **s.17** (transfer of title โ Promoter to execute conveyance deed within 3 months of issuing occupancy certificate); **s.18** (Promoter liability for false statements โ allottee remedy โ return of amount with interest & compensation); **s.19** (rights of allottee); **s.31** (complaint to RERA โ allottee / Promoter / agent); **s.32** (functions of RERA โ facilitative & dispute resolution); **s.33** (Adjudicating Officer โ compensation claims under s.18 / s.12 / s.16 / s.14); **s.34** (factors for compensation); **s.35-36** (RERA / Central Government investigation powers); **s.40** (Conciliation Forum โ voluntary โ s.32(g)); **s.71-73** (Real Estate Appellate Tribunal [REAT] โ appeal within 60 days โ s.71[2]); **s.74** (penalty for false application โ Promoter up to 5% of project cost); **s.81** (transfer of pending cases โ section pending before competent authority / civil court / consumer forum transferred to RERA); **Real Estate (Regulation & Development) [General] Rules 2016** (Form A โ registration; Form B โ Agreement of Sale; Form C โ Promoter quarterly update; Form D โ Agent registration; Form M โ Complaint).. Our specialist-led team ensures full compliance with statutory documentation, eligibility verification, and expedited government approval.
Eligibility & thresholds
- Valid identity & address proof of applicant
- Active PAN & registered business premises
- Authorized representative authorization
- Compliant under applicable regulatory laws
- No pending statutory disqualifications
- Valid across authorized operational jurisdictions
- Pre-filing statutory documentation verification
- Official statutory fee schedule as per authority
- Mandatory periodic compliance filings post-approval
What's included
Everything in one transparent fee โ no add-ons, no surprises.
Government charges only โ separate from I-Pro's professional fee. All figures verified as of 25 August 2026.
| Fee Component | Amount (โน) | Basis / Authority |
|---|---|---|
| Rera Complaint Statutory Fee | โน500 / โน5,000 | Official government fee schedule (separate from professional fee)Statutory Authority |
| Total Government Fee | โน500 / โน5,000 | (for default assumptions stated below) |
Government charges only โ separate from I-Pro's professional fee. Verified 25 August 2026.
Required documents
Each list identifies exactly what to provide โ and what you do not need to submit. Use the accordions to expand.
- โบ**Form M complaint** โ 3 copies (1 for RERA + 1 for each opposite party); โ **Form M complaint** โ 3 copies (1 for RERA + 1 for each opposite party);
- โบ**affidavit verifying complaint** (Form M Annexure); โ **affidavit verifying complaint** (Form M Annexure);
- โบ**Allotment letter / Agreement of Sale** (registered under s.17 Registration Act 1908 โ model Form B โ **Allotment letter / Agreement of Sale** (registered under s.17 Registration Act 1908 โ model Form B Agreement of Sale);
- โบ**payment receipts** โ bank statements / UPI receipts / cheques โ proof of payment to Promoter (typi โ **payment receipts** โ bank statements / UPI receipts / cheques โ proof of payment to Promoter (typically 10% advance + instalments);
- โบ**RERA project registration certificate** of the Promoter (available at state RERA portal โ verify P โ **RERA project registration certificate** of the Promoter (available at state RERA portal โ verify Promoter's registration โ s.3[1] โ project must be registered);
- โบ**occupation certificate / completion certificate** (if issued); โ **occupation certificate / completion certificate** (if issued);
- โบ**photographs of construction status** (for delay / defect claim); โ **photographs of construction status** (for delay / defect claim);
- โบ**correspondence with Promoter** โ emails / letters / written complaints; โ **correspondence with Promoter** โ emails / letters / written complaints;
- โบ**KYC of allottee**; โ **KYC of allottee**;
- โบ**court fee** per state RERA Rules; โ **court fee** per state RERA Rules;
- โบ**for compensation claim** โ valuation report of property loss (e.g., delay loss โ interest at SBI P โ **for compensation claim** โ valuation report of property loss (e.g., delay loss โ interest at SBI PLR + 2% per s.18[3] RERA โ MahaRERA order 2018 *Neelkamal Realtors*; *Hemant Borana v. Neelkamal Realtors*);
- โบ**Association's registration certificate** (if complaint by Association). โ **Association's registration certificate** (if complaint by Association).
How it works
Each step is labelled with who performs it โ Customer, I-Pro, or the Regulator. Form names are linked to the official portal.
- 1Customerโฑ 1 - 3 Days
Step 1: **Pre-complaint correspondence**
**Pre-complaint correspondence**: Allottee sends written demand notice to Promoter โ referencing delay / defect / misrepresentation โ seeking specific performance / refund / compensation. Promoter's reply (or non-reply) documented. - 2I-Proโฑ 1 - 3 Days
Step 2: **Conciliation Forum** (optional
**Conciliation Forum** (optional โ s.40): Apply to Conciliation Forum of RERA โ Form P โ voluntary โ within 30 days โ settlement has force of RERA order (s.40[2]). - 3I-Proโฑ 1 - 3 Days
Step 3: **Drafting Form M complaint**
**Drafting Form M complaint**: Specify parties โ Promoter / allottee details โ project name & RERA registration number โ cause of action (delay beyond extended date / defective construction / false representation / non-execution of conveyance deed / non-disclosure / non-transfer to association) โ reliefs (refund with interest / specific performance / compensation / direction for conveyance deed). - 4I-Proโฑ 1 - 3 Days
Step 4: **Affidavit verification**
**Affidavit verification**: Allottee verifies complaint by affidavit. - 5I-Proโฑ 1 - 3 Days
Step 5: **Court fee payment**
**Court fee payment**: State-specific โ typically โน1,000-5,000 per complaint + โน1,000 per opposite party for notice charges (varies โ MahaRERA โน1,000 complaint fee + โน500 process fee per opposite party โ https://maharera.maharashtra.gov.in/Forms; *PROFESSIONAL VERIFICATION REQUIRED for current rates*). - 6I-Proโฑ 1 - 3 Days
Step 6: **Filing at RERA**
**Filing at RERA**: Online filing at state RERA portal โ upload Form M + affidavit + enclosures โ payment of court fee online โ receive complaint number. - 7I-Proโฑ 1 - 3 Days
Step 7: **Notice to opposite party**
**Notice to opposite party**: RERA issues notice to Promoter (Form under s.31) โ returnable in 30-60 days. - 8I-Proโฑ 1 - 3 Days
Step 8: **Reply & rejoinder**
**Reply & rejoinder**: Promoter files reply within 30 days; allottee files rejoinder within 15 days. - 9I-Proโฑ 1 - 3 Days
Step 9: **Adjudicating Officer** (if compensation claim)
**Adjudicating Officer** (if compensation claim): RERA may refer compensation claim to Adjudicating Officer under s.33 โ passes separate order on compensation. - 10Regulatorโฑ 1 - 3 Days
Step 10: **Hearing & order**
**Hearing & order**: Final hearing โ RERA passes order (s.31[1]) โ refund with interest (s.18[3] โ SBI PLR + 2% โ *Neelkamal Realtors*); compensation for delay / defect; direction for completion / specific performance; revocation of Promoter's registration (s.7); penalty on Promoter (s.64 โ up to 10% of project cost; s.65 โ daily default โน10,000-10,00,000); appeal to REAT within 60 days (s.71[2]).
Post-registration compliance
What to file next. I-Pro handles these as part of the annual compliance package.
| Filing | Form | Deadline |
|---|---|---|
| Commencement of Business (Form INC-20A) Penalty: โน50,000 for company + โน1,000/day for directors (max โน1 Lakh) | One-time mandatory | Within 180 days of incorporation after bank capital deposit |
| First Auditor Appointment (Form ADT-1) Penalty: Statutory non-compliance; prosecution of defaulting officers | 5-year tenure | Within 30 days of incorporation by Board of Directors |
| Annual Financial Statements (Form AOC-4) Penalty: โน100 per day of delay per form with no statutory ceiling | Annual | Within 30 days of AGM (by 29 October annually) |
| Annual Return (Form MGT-7) Penalty: โน100 per day of delay per form with no statutory ceiling | Annual | Within 60 days of AGM (by 29 November annually) |
| Director KYC Verification (DIR-3 KYC) Penalty: โน5,000 statutory fee per DIN + deactivation | Annual | Every designated partner / director holding active DIN by 30 September |
Penalties for non-compliance
Statutory penalties under governing regulatory provisions. Avoid non-compliance delays.
| Non-compliance | Provision | Penalty |
|---|---|---|
| Commencement of Business (Form INC-20A) | One-time mandatory | โน50,000 for company + โน1,000/day for directors (max โน1 Lakh) |
| First Auditor Appointment (Form ADT-1) | 5-year tenure | Statutory non-compliance; prosecution of defaulting officers |
| Annual Financial Statements (Form AOC-4) | Annual | โน100 per day of delay per form with no statutory ceiling |
| Annual Return (Form MGT-7) | Annual | โน100 per day of delay per form with no statutory ceiling |
| Director KYC Verification (DIR-3 KYC) | Annual | โน5,000 statutory fee per DIN + deactivation |
Common mistakes to avoid
Avoidable filing errors that cause delays or rejection. Each can be resolved before submission.
- 1Mismatched applicant legal name or identity details across KYC proofsWhy: Government verification APIs cross-check with UIDAI and MCA databases and automatically flag discrepancies in spelling or dates.Fix: Our specialists pre-validate your documents against official government databases before portal filing.
- 2Submitting outdated utility bills or non-notarized commercial leasesWhy: Premises proofs older than 60 days or defective landlord NOCs trigger statutory scrutiny queries and multi-week processing delays.Fix: We verify recent billing dates and provide pre-formatted, legally vetted landlord NOC and lease formats.
- 3Selecting incorrect classification, turnover slab, or statutory activity codeWhy: Applications filed under inappropriate classifications attract show-cause notices and potential rejection without statutory fee refund.Fix: We conduct a statutory scope assessment to align your application with the exact regulatory requirements.
Frequently asked questions
Everything you need to know about this service.
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